Support / FAQ

Questions, clarified without the clutter.

Browse the most common questions about pricing, access, privacy, and how the product works. If the answer is not here, move straight to the contact page.

FAQ

Answers to common questions

Contact

Reach the team directly

Terms

How the service works

Privacy

How your data is handled

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Search across onboarding, billing, and privacy topics. The list below filters as you type.

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Matching answers across 4 support categories.

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Use the contact form for account, billing, or product issues that need a direct review.

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All categories

Support topics organized the same way the product works.

Short answers first, with direct routes to contact and legal details when you need more than a quick answer.

Questions, clarified without the clutter.

Find the answer before you wait for a reply.

Move straight to support.

Support topics organized the same way the product works.

Getting Started

Features & Capabilities

Account & Billing

Privacy & Security

Questions, clarified without the clutter.

Find the answer before you wait for a reply.

Move straight to support.

Support topics organized the same way the product works.

Getting Started

How do I create an account?

Is ExtraAI free to use?

What devices can I use ExtraAI on?

Features & Capabilities

What can I ask the AI assistant?

Can I upload files for the AI to analyze?

Is there a limit to how much I can chat?

Account & Billing

How do I change my subscription plan?

What payment methods do you accept?

Do you offer refunds?

Privacy & Security

How is my data used?

Can I delete my chat history?

Is my conversation with the AI private?